18-xx#

18-00 Standard
status: valid
status: valid

Standard may have the following characteristics:

  • Identification of to whom/what they apply

  • Expectations for conformance are identified

  • Conformance to requirements can be demonstrated

  • Provisions for tailoring or exception to the requirements are included

18-06 Product release criteria
status: valid

Product release criteria may have the following characteristics:

  • Defines expectations for product release:
    • release type and status

    • required elements of the release

    • product completeness including documentation

    • adequacy and coverage of testing

    • limit for open defects

    • change control status

18-07 Quality criteria
status: valid

Quality criteria may have the following characteristics:

  • Defines the expectations for work products and process performance

  • Including thresholds/tolerance levels, required measurements, required checkpoints

  • Defines what is an adequate work product (required elements, completeness expected, accuracy, etc.)

  • Defines what constitutes the completeness of the defined tasks

  • Defines what constitutes the performance of the defined tasks

  • Establishes expected performance attributes

18-52 Escalation path
status: valid

Escalation path may have the following characteristics:

  • Defined mechanisms to report and confirm escalation relevant issues

  • Identifies stakeholders to be included in the escalation path

  • Identifies levels of escalation

18-53 Configuration item selection criteria
status: valid
status: valid

Configuration item selection criteria may have the following characteristics:

  • Identify types of work products to be subject to configuration control

18-57 Change analysis criteria
status: valid
status: valid

Change analysis criteria may have the following characteristics:

  • Defines analysis criteria, such as
    • resource requirements

    • scheduling issues

    • risks

    • benefits

18-58 Process performance objectives
status: valid
status: valid

Process performance objectives may have the following characteristics:

  • Objectives for the process of creating the process outcomes and capability level 2 achievements, and corresponding evaluation criteria

  • Assumptions and constraints, if applicable

  • Used as the basis for deriving a detailed planning

  • Examples:
    • Effort, costs, or budget targets (e.g., min/max limits)

    • Process-specific deadlines in line with milestones, or frequency of activities (o e.g., dates for deliveries to the customer, quality gates)

    • Metrics (e.g., max. number of open change requests per release, max. ratio of configuration items in status “in work” at certain milestones before next delivery / release date)

18-59 Review and approval criteria for work products
status: valid
status: valid

Process performance objectives may have the following characteristics:

  • Specifies for each type of work products review and approval needs
    • If and when a review is required

    • Who shall review it

    • Who shall approve it

    • Review method(s) to be used

    • Criteria for approval

18-70 Business goals
status: valid
status: valid

Business goals may have the following characteristics:

  • Explanation of the business goals

  • Requirements for the business needs

  • Associations to other goals

  • Reasons for the existence of the goals and needs, level of degree of the need and effect on the business not having that need

  • Conditions, constraints, assumptions

  • Timeframe for achievement

  • Authorization at the highest level

18-80 Improvement opportunity
status: valid
status: valid

Improvement opportunity may have the following characteristics:

  • Cause of the improvement need, e.g.,
    • from qualitative or quantitative process performance analysis, evaluations, and monitoring

    • industry best practice review, state-of-the-art observations, market studies etc.

  • Improvement objectives derived from organizational business goals and improvement needs

  • Organizational scope

  • Process scope

  • Activities to be performed to keep all those affected by the improvement informed

  • Priorities

18-81 Improvement evaluation results
status: valid
status: valid

Improvement evaluation results may have the following characteristics:

  • Operational impacts of identified changes on the product(s) and processes

  • Expected benefit

  • Conditions, constraints, assumptions