Workflow Problem Resolution#

Create Problem Report		status: valid
status: valid tags: problem_resolution contains: gd_temp__problem__template, gd_chklst__problem__cr_review, gd_guidl__problem__problem has: doc_concept__problem__process, doc_getstrt__problem__process needs input: wp__issue_track_system, wp__prm_plan outputs: wp__issue_track_system responsible: rl__contributor approved by: rl__committer supported by: rl__technical_lead, rl__module_lead, rl__safety_manager, rl__security_manager, rl__quality_manager satisfied by: gd_req__problem__attr_uid, gd_req__problem__attr_status, gd_req__problem__attr_title, gd_req__problem__attr_impact_description, gd_req__problem__attr_anaylsis_results, gd_req__problem__attr_stakeholder, gd_req__problem__attr_classification, gd_req__problem__attr_category, gd_req__problem__attr_safety_affected, gd_req__problem__attr_security_affected, gd_req__problem__attr_quality_affected, gd_req__problem__attr_milestone, gd_req__problem__check_mandatory, gd_req__problem__check_closing
The Problem Report is created. For creating the Problem Report template must be used. To start the review and the analysis the Problem status is changed to “in review”
wf__problem__create_pr		Workflow

Analyse Problem Report		status: valid
status: valid tags: problem_resolution contains: gd_temp__problem__template, gd_chklst__problem__cr_review, gd_guidl__problem__problem has: doc_concept__problem__process, doc_getstrt__problem__process needs input: wp__issue_track_system, wp__prm_plan outputs: wp__issue_track_system responsible: rl__contributor approved by: rl__committer supported by: rl__technical_lead, rl__module_lead, rl__safety_manager, rl__security_manager, rl__quality_manager satisfied by: gd_req__problem__attr_uid, gd_req__problem__attr_status, gd_req__problem__attr_title, gd_req__problem__attr_impact_description, gd_req__problem__attr_anaylsis_results, gd_req__problem__attr_stakeholder, gd_req__problem__attr_classification, gd_req__problem__attr_category, gd_req__problem__attr_safety_affected, gd_req__problem__attr_security_affected, gd_req__problem__attr_quality_affected, gd_req__problem__attr_milestone, gd_req__problem__check_mandatory, gd_req__problem__check_closing
The Problem Report is analysed. Until the template is not filled out properly, the Problem may be set back to “open” from the Committer (rl__committer). If the Problem shall be resolved, the Problem status is set to “in implementation”, otherwise to “rejected”. The author of the Problem Report may cancel it, thus the status is set to “rejected”.
wf__problem__analyse_pr		Workflow

Initiate and Monitor Problem Resolution		status: valid
status: valid tags: problem_resolution contains: gd_temp__problem__template, gd_chklst__problem__cr_review, gd_guidl__problem__problem has: doc_concept__problem__process, doc_getstrt__problem__process needs input: wp__issue_track_system, wp__prm_plan outputs: wp__issue_track_system responsible: rl__contributor approved by: rl__committer supported by: rl__technical_lead, rl__module_lead, rl__safety_manager, rl__security_manager, rl__quality_manager satisfied by: gd_req__problem__attr_uid, gd_req__problem__attr_status, gd_req__problem__attr_title, gd_req__problem__attr_impact_description, gd_req__problem__attr_anaylsis_results, gd_req__problem__attr_stakeholder, gd_req__problem__attr_classification, gd_req__problem__attr_category, gd_req__problem__attr_safety_affected, gd_req__problem__attr_security_affected, gd_req__problem__attr_quality_affected, gd_req__problem__attr_milestone, gd_req__problem__check_mandatory, gd_req__problem__check_closing
The Problem Resolution is implemented and monitored. This may require Change Requests or other activities, inlcuding creating ISSUEs and PRs. These are linked to the Problem and monitored until closure. The Problem Resolution is done, if all linked activities has been closed and confirmed. Before closing the Problem Resoultion, Committer (rl__committer) must check the correctness. The Committer (rl__committer) may still reject it, thus the status is set to “rejected”. The author of the Problem Report may cancel it, thus the status is set to “rejected”.
wf__problem__initiate_monitor_pr		Workflow

Close Problem Resolution		status: valid
status: valid tags: problem_resolution contains: gd_temp__problem__template, gd_chklst__problem__cr_review, gd_guidl__problem__problem has: doc_concept__problem__process, doc_getstrt__problem__process needs input: wp__issue_track_system, wp__prm_plan outputs: wp__issue_track_system responsible: rl__committer approved by: rl__technical_lead, rl__module_lead supported by: rl__safety_manager, rl__security_manager, rl__quality_manager satisfied by: gd_req__problem__attr_uid, gd_req__problem__attr_status, gd_req__problem__attr_title, gd_req__problem__attr_impact_description, gd_req__problem__attr_anaylsis_results, gd_req__problem__attr_stakeholder, gd_req__problem__attr_classification, gd_req__problem__attr_category, gd_req__problem__attr_safety_affected, gd_req__problem__attr_security_affected, gd_req__problem__attr_quality_affected, gd_req__problem__attr_milestone, gd_req__problem__check_mandatory, gd_req__problem__check_closing
The Problem Resolution is closed. The Problem Resolution is closed only, if the implementation is sufficient. That is verified by the Committer (rl__committer) finally. Otherwise the Committer (rl__committer) keeps the status “in implementation”.
wf__problem__close_pr		Workflow

RAS(IC) for Problem Resolution:#

RASIC Overview for Problem Resolution#
Activity	Responsible	Approver	Supporter
wf__problem__create_pr	rl__contributor	rl__committer	rl__technical_lead; rl__module_lead; rl__safety_manager; rl__security_manager; rl__quality_manager
wf__problem__analyse_pr	rl__contributor	rl__committer	rl__technical_lead; rl__module_lead; rl__safety_manager; rl__security_manager; rl__quality_manager
wf__problem__initiate_monitor_pr	rl__contributor	rl__committer	rl__technical_lead; rl__module_lead; rl__safety_manager; rl__security_manager; rl__quality_manager
wf__problem__close_pr	rl__committer	rl__technical_lead; rl__module_lead	rl__safety_manager; rl__security_manager; rl__quality_manager